Terms & Conditions

01

About Ọjàṣàyé

Ọjàṣàyé ("we", "us", "our") is a Nigerian online marketplace that connects farmers and livestock merchants ("Merchants") directly with buyers ("Buyers") across Nigeria. We operate at omololaomotalade.github.io/ojasaye.

By accessing or using Ọjàṣàyé — whether as a Buyer, Merchant, or visitor — you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the platform.

02

Eligibility & Accounts

Who can use Ọjàṣàyé

• You must be at least 18 years old to create an account
• You must provide accurate, complete registration information
• You must be located in or purchasing for delivery within Nigeria
• One person may not operate multiple accounts

Account security

You are responsible for maintaining the confidentiality of your account credentials. Notify us immediately at hello@ojasaye.com if you suspect unauthorised access.

Merchant accounts

Merchant accounts are subject to approval. We reserve the right to approve, reject, or revoke merchant status at our sole discretion. Approved merchants must maintain accurate product listings, honest pricing, and genuine stock levels at all times.

03

Buyer Terms

Placing orders

When you place an order on Ọjàṣàyé, you are making a binding offer to purchase the listed product at the stated price. The order is confirmed when payment is processed successfully.

Product descriptions

Merchants are responsible for the accuracy of product descriptions, photos, and pricing. Ọjàṣàyé does not independently verify all listings. If a product materially differs from its description, you may raise a dispute.

Delivery

• Delivery fees are calculated at checkout via our logistics partner (Shipbubble)
• Estimated delivery times are provided by the courier and are not guaranteed
• You are responsible for providing a complete and accurate delivery address
• Risk of loss passes to you upon delivery confirmation

Cancellations

Orders may be cancelled within 1 hour of placement provided the merchant has not yet confirmed dispatch. Contact us at hello@ojasaye.com to request a cancellation.

04

Merchant Terms

Listing products

• All products listed must be genuine, legally obtained, and accurately described
• Photos must represent the actual product — stock photos that misrepresent quality are prohibited
• Prices must include all applicable costs to the buyer (excluding delivery)
• Stock levels must be maintained accurately. Listing products you cannot fulfil is a violation

Order fulfilment

Merchants must fulfil confirmed orders within the timeframe stated on their listing. Failure to fulfil orders will result in refunds to buyers and may lead to account suspension.

Platform commission

Ọjàṣàyé charges a 5% platform commission on all sales. This is automatically deducted before payouts are processed. Payment processing fees (Paystack: 1.5%, capped at ₦2,000) are additional.

Merchant conduct

• Do not attempt to transact with buyers outside the platform to avoid fees
• Do not list prohibited items (see Section 6)
• Respond to buyer disputes within 48 hours
• Maintain accurate and up-to-date business information

05

Payments & Fees

Payment processing

All payments are processed securely by Paystack. Ọjàṣàyé does not store card details. By making a payment, you agree to Paystack's terms of service.

VAT

VAT at 7.5% applies to non-exempt products. Fresh produce (fruits, vegetables, grains) is VAT-exempt under Nigerian tax law. VAT is calculated and displayed at checkout.

Merchant payouts

Merchant payouts are processed after deducting the 5% platform commission and applicable payment processing fees. Payout timelines depend on your registered bank account and Paystack's processing schedule.

06

Prohibited Conduct

The following are strictly prohibited on Ọjàṣàyé:

• Listing counterfeit, stolen, or illegally obtained products
• Listing expired, spoiled, or unsafe food products
• Fraudulent transactions, fake orders, or payment manipulation
• Harassment, abuse, or threats directed at other users or Ọjàṣàyé staff
• Creating multiple accounts to abuse promotions or the dispute system
• Circumventing the platform to conduct off-platform transactions
• Using the platform to sell any product prohibited under Nigerian law
• Scraping, hacking, or attempting to disrupt platform operations

Violations may result in immediate account termination and, where applicable, referral to law enforcement authorities.

07

Intellectual Property

The Ọjàṣàyé name, logo, design, and platform code are the intellectual property of Ọjàṣàyé and may not be copied, reproduced, or used without written permission.

By listing products on Ọjàṣàyé, Merchants grant Ọjàṣàyé a non-exclusive, royalty-free licence to display their product photos and descriptions on the platform for the purpose of facilitating sales.

08

Liability & Disclaimers

To the maximum extent permitted by Nigerian law, Ọjàṣàyé shall not be liable for:

• Loss or damage arising from products purchased through the platform
• Delays, losses, or damage during delivery
• Merchant fraud or misrepresentation
• Platform downtime or technical failures
• Any indirect, incidental, or consequential loss

Our total liability to any user shall not exceed the value of the transaction giving rise to the claim.

09

Termination

We may suspend or terminate your account at any time if we believe you have violated these Terms. You may also close your account at any time by contacting us.

Upon termination, any pending transactions will be honoured or refunded as appropriate. Merchants will receive any outstanding payouts after deduction of applicable fees.

10

Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the Nigerian courts.

We reserve the right to update these Terms at any time. Continued use of the platform after changes constitutes acceptance of the updated Terms. Significant changes will be communicated via email.

11

Contact Us

For questions about these Terms, contact us at: